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DOES THIS SOUND LIKE A FAMILIAR SCENARIO TO YOU?
The training program you recently launched that was developed
and delivered for you by a top-notch consultant was well
received. The participant evaluations were excellent and full of
praise for the trainer; business partners were pleased that you
managed the project within budget and ahead of schedule; and
the participants left the session enthusiastic, energized, and with
action plans full of good intent.
Fast forward three months … managers are complaining that their team members really haven't
changed their behavior, and that any up-tick in performance after the training only lasted for a few
days. Senior management is questioning the cost effectiveness of the training you created. People
who participated in the training have reverted to "the old way of working." You are now left wondering,
"Where did it all go wrong?"
You aren't alone. This common scenario has been encountered by many learning and development
professionals in some form or another during their careers.
The Morning After: How to Make Training
Stick After the Event
M A N AG E M E N T A N D L E A D E R S H I P
