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Successful Negotiations: Mastering Persuasion

CEG offers Corporate Training and Consulting, as well as traditional and virtual instructor-led courses in management and leadership, project management, business analysis, business process management, agile/scrum, and lean six sigma.

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2 | Successful Negotiations: Mastering Persuasion 300 Brickstone Square • Suite 201 • Andover, MA 01810 USA • 1.800.288.7246 • +1.978.649.8200 • info@corpedgroup.com 2. Be Prepared We've all heard the old saying, "knowledge is power." In the case of negotiations, there couldn't be more truth to this statement! When you have done your homework for any type of negotiation, you automatically put yourself in a better position; the more you know, the better your chances are for speaking in an articulate fashion and making your key points clear and concise. It's pretty safe to say that once you make one false statement or assertion, your credibility can be lost; therefore, if you prepare adequately, you will be able to speak to many facets of the issues at hand with confidence and conviction—and you'll also give the other negotiators a reason to work a little harder! 3. Show Agreement Early Even though it's clear that you're negotiating because there is some degree of disagreement between you and the other negotiators, it is still helpful to establish common ground early on. For instance, "I think we can both agree that we have an issue that we both want to resolve today" is a good way to start the negotiation off on the right foot. It will help set a positive tone, which will help significantly later on in the negotiation when things get more intense. 4. Demonstrate What's in It for Them How can what you want also bring value to the other party? For example, perhaps you want to negotiate a pay raise with your current employer. You would first want to show your employer what value you are delivering to your organization and your list of accomplishments over the past year (concrete examples work best, and numbers work even better!). If you take the effort to show them why you're such a great employee and why they are lucky to have you on their team, you have a much better chance of getting them to see your point of view.

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