2 | Turning High-Potentials into Great Leaders
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Emotional Intelligence
Emotional intelligence is a skill set that can
help you create positive environments and
collaborative relationships and learn how to
overcome resistance and negativity. Those with
a high level of emotional intelligence perform
and manage emotions with confidence and
positive results. The building blocks of emotional
intelligence are self-awareness, self-management,
social awareness, relationship management,
and team leadership. Those with a high level
of emotional intelligence can accurately read
situations and empathize effectively to gain trust
and a better perspective. Leaders who manage
their own stress and reactions become a positive
example to the team.
A key component to this level of emotional
maturity is being authentic. Being authentic
means being able to articulate well in a reactive
situation, saying no when necessary, and being
trustworthy (doing what you say you will do).
Individuals who can successfully focus on
others emerge as natural leaders regardless
of organizational or social rank, and building
relationships is dependent on having a strong
sense of social awareness.
Problem Solving and Decision Making
The quality of a leader's decisions is an indication
of his effectiveness. It's critical that leaders know
how to define the nature of problems, manage
conflicts, and maximize the use of brainstorming
and creative thinking. Leaders know when to be
directive (crisis management) or collaborative
in making decisions. Since business change is
less about crisis and more about future planning,
the most effective leaders use a collaborative
approach to solving problems and making
decisions, striving for diverse input to help them
make the best decision possible. They are also
not afraid of constructive conflict, encouraging
debate and varied viewpoints. The goal is to get
behind positions to generate options and derive
a solution that is a win-win for all.
Influencing for Results
Influence is the ability to have others take a
desired action while building and maintaining
the relationship. Influencing power increases
by knowing what tools to use and when: for
instance, giving an unsolicited gift as a way to
gain obligation, asking for commitments and
enforcing them, being easy to work with, and
being able to stand out as the person willing to
do the right things in the right ways. The ability
to set an overall influence strategy, which takes
into consideration both task objectives and
relationship objectives, is just one outcome of
influence training.
Being a great manager ensures results, being
a great leader ensures transformation. Invest in
turning your team into a group of transformational
leaders.
