Course Objectives
■ Build the new mindsets and competencies
for virtual leaders.
■ Create a personalized virtual leadership
vision and action plan.
■ Extend, develop, and sustain trust virtually.
■ Leverage communication skills and
technology to keep employee engagement
and performance high.
■ Accelerate productivity by applying tools
that create clarity and discipline.
■ Use virtual feedback, coaching, and
recognition to drive results.
Course Outline
Kickoff Session: The Virtual Leadership
Challenge (1 h)
■ Course Introduction
■ Challenges of Virtual Leadership
■ The Virtual Leader Framework — New
Mindsets and Competencies
● Mindsets — Growth and Polarity Mindsets
● Competencies — Build Trust, Clarity, and
Discipline; Build People
Individual Laser Coaching Session (30 min)
■ Review Virtual Leader Assessment Results
■ Create Virtual Leader Vision and Action Plan
Session 1: Build Trust (3 h)
■ Trust — The Key to Effective Virtual
Leadership
■ Critical Trust Behaviors
● Using Presence, Inquiry, and Listening
to Communicate More Effectively
● Consistency Builds Trust
● Extending Trust — Management by
Outcome vs. Activity
Activation Session (optional)
Session 2: Build Clarity and Discipline (3 h)
■ How Clarity and Discipline Accelerate Virtual
Performance
■ Importance of a Clear, Shared Vision
■ Accelerating Productivity Through Clear
Goals, Roles, and Processes
● Renewed Value of Team Tenets
● Tips for Making Virtual Team
Meetings Work
● Proactively Addressing Virtual Conflict
■ Tools and Technology to Support Clarity
and Discipline
Activation Session (optional)
Session 3: Build People (3 h)
■ Key Management Practices That Drive
Engagement and Performance
■ Delivering Performance Feedback and
Coaching from a Distance
■ Tailoring Your Management Approach
to Fit the Situation
■ Supporting Career Development and Growth
■ Leveraging Recognition
■ Summary and Next Steps
Activation Session (optional)
■ Finalize Virtual Leader Vision and Action Plan
■ Wrap-Up
