Foundation
Four courses for all participants
Energizing People Through Effective
Communication Part 1 (1.5h)
Topics:
■ Personality styles and communication
preferences
■ Tailoring and targeting your message
■ Clarifying intention: how context shapes
perception
■ Reframing communication challenges
Energizing People Through Effective
Communication Part 2 (1.5h)
Topics:
■ Leadership SWOT analysis
■ Identifying core values
■ Connecting values to behaviors
■ Completing the picture — uncovering
your unique brand
Building Trust and Connection (2h)
Topics:
■ Psychological safety and performance
■ Verbal and non-verbal active listening
■ Cultivating a supportive and coaching culture
■ The impact of powerful questions
Emotional Intelligence Essentials (1.5h)
Topics:
■ Emotional intelligence
■ Enhancing self-awareness
■ Recognizing and regulating emotion
■ Human factors for success: sensitivity and
attunement
Pathfinder/Explorer Leaders' Track
Critical Thinking and Creative Problem Solving
(3h)
Topics:
■ Define issues clearly, despite incomplete or
ambiguous information
■ Link problems and systems to identify and
improve underlying strategic issues
■ Analyze the available alternatives for other,
more effective solutions
■ Make difficult decisions with more
confidence
