Corporate Education Group

Mindset and Toolsets for Problem-Solving in Healthcare

CEG offers Corporate Training and Consulting, as well as traditional and virtual instructor-led courses in management and leadership, project management, business analysis, business process management, agile/scrum, and lean six sigma.

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SEV OCC DET RPN Cause(s) Failure Effects Way in which a process/system could fail if not detected and either corrected or removed, resulting in an effect Impact on customers – internal and external – including downstream processes or regulatory impact due to the failure mode Significance of impact of effect to internal or external customers, expressed as a number between 1 (best) and 10 (worst) to signify severity Underlying phenomena that instigate or create failure modes Likelihood of the cause of the failure mode to occur, expressed as a number between 1 (rare) and 10 (certain) to signify occurrence Ability of current system to detect the cause or failure mode, expressed as a number between 1 (best) to 10 (worst) to signify detectability A numerical calculation of the relative risk of a particular failure mode RPN = SEVxOCCxDET This number is then used to place priority on items needing additional investigation. Once the team identifies the highest risks, the appropriate problem-solving methodology is used to reduce, if not eliminate, the negative risks. Failure Mode Failure E#ffects Severity (SEV) Cause(s) Occurrence (OCC) Detection (DET) Risk Priority Number (RPN) 3 0 0 B R I C K S T O N E S Q U A R E • S U I T E 2 0 1 • A N D O V E R , M A 0 1 8 1 0 | P H O N E : 9 7 8 . 6 4 9 . 8 2 0 0 | W W W . C O R P E D G R O U P . C O M M I N D S E T A N D T O O L S E T S F O R P R O B L E M - S O L V I N G I N H E A L T H C A R E

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