Corporate Education Group

9 Managing Up: Navigating Successful Relationships What you will learn: • The Benefits of Managing Up • Assessing Your Boss's Style • What's in Your Locus of Control? • Adapting Your Style • Difficult People and Situations: Scenario Work MDV1418 l ½ Day Aligning and Strengthening Your High-Performing Team What you will learn: • Infer how your personality impacts your communication preferences. • Determine how communication styles and combinations impact working with others. • Identify ways to problem solve communication challenges when others have different styles. • Define mutual expectations and accountability practices within the team. • Utilize key tools and techniques to build rapport, gain trust, and manage group dynamics. • Take specific actions to foster accountability and enhance team performance. MDV1116 l 1 Day Developing People Team and Culture What you will learn: • Identify various "filters" that have a negative effect on communication. • Explain the importance of tailoring your message to meet the needs of the receiver. • Infer how your personality impacts your communication preferences. • Articulate key differences between the four basic DiSC® styles. • Determine how communication styles and combinations impact working with others. • Identify ways to problem-solve communication challenges when others have different styles. • Identify observable behaviors that often map to the different DiSC styles. • Leverage two key questions to infer others' DiSC styles. • Explain how to flex your leadership style to meet the unique needs of your people. • Describe a global framework for assessing cultural differences along eight behavioral scales. • Create a custom Culture Map for your team based on team norms and behaviors. MDV2011fa-1 l 1 Day Building Trust and Connection What you will learn: • Describe an environment of psychological safety and how it informs team performance. • Identify the components of "the trust equation" and the interaction between them. • Articulate a business case for building trust. • Self-assess on key metrics of credibility. • List the 13 behaviors of high trust. • Explain concrete ways in which leaders can demonstrate empathy. MDV2011e l ½ Day

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