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The 5G Connection: Helping a Multi-Generational
Workforce Thrive
Adopting a leadership strategy that addresses the
distinctive needs of various generations in the work-
place will enable you to foster collaboration, enhance
communication, and harness the strengths of your full
workforce.
What you will learn:
• Recognize key events, factors, and forces that
occurred during formative years for each generation.
• Articulate various impacts of ageism in the workplace.
• Dispel common generational myths and
misconceptions.
• Utilize empathy and verbal active listening techniques
to actively explore generational differences.
• Brainstorm team norms to enhance collaboration
and connection.
I'm Afraid to Speak: How Do I Talk About
Diversity and Inclusion?
What you will learn:
• Recognize organizational situations/conditions
that need to be addressed.
• Establish clear goals for a successful outcome.
• Create an environment that promotes learning
and change.
• Provide ongoing support.
EI in the Age of AI: Empathy and Connection
What you will learn:
• Self-assess proficiency in four domains of emotional
intelligence (EI).
• Articulate ways to build self-awareness.
• Describe techniques for de-escalating personal
emotional responses.
• Connect a productive conversation mindset with
a positive outcome.
Best Teams: Introverts, Extraverts
and Ambiverts
This course supports effective collaboration among
introverts, extroverts, and ambiverts within project
teams. When understood these differences can be
help break through barriers and reach new levels of
achievement and performance. This course is sci
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ence-based, lively, inclusive, and transformative. You
will learn from research in the areas of neuroscience,
team effectiveness, and unconscious bias.
What you will learn:
• Evaluate how effectively a project team is working
by identifying introverts, extroverts and ambiverts in
a non-judgmental way, including the value they each
bring to project teams.
• Diagnose obstacles hindering introverts, extroverts,
and ambiverts from doing their best work and work
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ing effectively together.
• Design interventions and procedures to improve
introverts', extroverts', and ambiverts' ability to work
together in team meetings that elicit more and bet-
ter-quality ideas from all types of people, overcoming
our natural biases that limit both seeking and giving
of input freely.
• Coach to improve introverts', extroverts', and am-
biverts' ability to work together for greater produc-
tivity and by eliciting and valuing input from all types
of people.
