2 1
Seeing the Vision: How to Think Strategically
What you will learn:
• Define strategic thinking.
• Describe the influence that organizational culture ex-
erts on the ability to think strategically.
• Identify various cognitive biases that distort
perceptions.
• Differentiate between strategic planning, strategy
development, and strategy management.
• Apply strategic thinking skills in a fictionalized
case study.
MDV1593b-3
l
½ Day
Design Thinking
The ability to successfully innovate starts with a change in
mindset. Design Thinking is a fun and powerful innovation
approach that teaches you how to quickly create viable,
user-centric solutions. This Design Thinking workshop is
a hands-on, interactive experience applying the Design
Thinking framework WITH your customers so you can
ensure you develop solutions that meet their true needs.
This workshop delves into the Design Thinking frame
-
work, methods, and mindsets. Participants will learn
techniques for engaging with customers, conducting
interviews, and creating journey maps to gain deep
insights. They will explore how to translate these insights
into innovative ideas and the importance of rapid proto-
typing. Through collaborative exercises, participants will
experience design work from both the perspective of a
designer and a recipient of design. They will develop a
positive attitude towards new ways of thinking
and learning.
What you will learn:
• Apply the Design Thinking approach to create an
innovative solution for your customer
• Experience the Design Thinking approach as a cus-
tomer by working side by side with your designer
• Describe the Design Thinking framework, methods
and mindsets
• Engaging with customers for deep insights
• How to prepare and conduct a customer interview
• Describe the basics of a journey map
• Translate insights and observations into ideas.
MDV911bc
l
1 Day
Our instructor-led courses are
available in traditional classroom
and virtual classroom formats.
Virtual classes are presented in
short-duration sessions.
TRADITIONAL
1 Day
2 Days
3 Days
VIRTUAL
Two 3.5-hr sessions
Four 3-hr sessions
Six 3-hr sessions
