Corporate Education Group

1 7 Intentional Communication What you will learn: • Identify various "filters" that have a negative effect on communication. • Explain the importance of tailoring your message to meet the needs of the receiver. • Infer how your personality impacts your communication preferences. • Articulate key differences between the four basic DiSC® styles. • Determine how communication styles and combinations impact working with others. • Identify ways to problem solve communication challenges when others have different styles. MDV2011f l ½ Day Productive Conflict What you will learn: • Enhance your ability to stimulate functional conflict and minimize dysfunctional conflict at work. • Distinguish between functional and dysfunctional conflict. • Identify real-life examples of both types of conflict at work. • Describe five different approaches to managing conflict. • Assess your personal response to conflict along a spectrum. • Articulate concrete steps you can take to find your way to emotional "neutral" in order to have a productive conversation. MDV4011-2 l ½ Day Embracing Personal Advocacy and Self Promotion What you will learn: • Identify linguistic habits that can undermine the impact of your communication. • Describe the connection between growth mindset, inner work, and outer change. • Identify and refute personal thinking traps and limiting beliefs. • Explain why personal advocacy and self-promotion are critical components of a career growth plan. • Utilize a framework to craft a concise and powerful personal narrative. • Articulate concrete ways to communicate your personal brand and promote yourself.. MDV1419 l ½ Day Plain Language: Clear and Concise What you will learn: • Define what plain language is and its supporting principles. • Describe why to revise content for the reader's needs. • Summarize the research that supports plain language best practices. • Use writing strategies that create the best clarity. • Format and structure writing to foster readability. MDV660 l 1 Day FACILITATION AND PRESENTATION Designing and Facilitating Engaging Virtual Meetings What you will learn: • Define key responsibilities of a facilitator. • Describe the different configurations of hybrid meetings and how they impact facilitation. • Identify the four stages of virtual and hybrid meeting facilitation. • Describe concrete steps to take to mitigate common facilitation challenges for each of the four stages. • Explain the importance of ground rules or social agreements in a meeting. • List various tools and techniques to enhance engagement and meeting efficacy. MDV4008a-3a l ½ Day

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