7
Making the Vision Real: How to Drive Change
and Deliver Results
What you will learn:
• Describe factors that contribute to both project
success and project failure.
•
Articulate the business value of project management.
• Define stakeholder management and its connection
to project success.
• Explain a process for prioritizing risks on a project.
• Apply project management skills in a fictionalized
case study.
• Transform strategy into meaningful results through
project management best practices.
MDV1594b-3
l
½ Day
COACHING AND MENTORING
Manager as Coach: Activating Peak
Performance
What you will learn:
• Describe an effective coaching relationship.
• Self-assess proficiency on critical coaching
behaviors.
•
Identify the three levels of listening that lead
to successful coaching.
•
Explain how focused inquiry can stimulate critical
thinking and insight.
• Leverage a proven framework to engage in a
coaching conversation focused on collaborative
discovery
and growth.
MDV4009-3
l
1 Day
The Arc and Art of Feedback
What you will learn:
• Articulate the connection between effective
feedback and employee engagement.
•
Describe the components of a high-impact
feedback conversation.
•
Distinguish between feedback that motivates versus
feedback that shuts someone down, using a mini
case study.
• Practice tactical empathy/active listening
techniques.
•
Leverage a proven model to prepare and deliver
feedback in a real-life scenario.
MDV2011b
l
½ Day
COLLABORATION AND COMMUNICATION
Best Teams: Introverts Extraverts
and Ambiverts
What you will learn:
• Evaluate team dynamics by identifying introverts,
extroverts, and ambiverts without judgment; recog
-
nize the value each brings and diagnose obstacles
limiting
their best work.
• Design interventions that help all personality types
collaborate more effectively in meetings, encourage
higher-quality ideas, and reduce biases that hinder
open input.
• Coach teams to boost productivity by improving
collaboration among introverts, extroverts, and
ambiverts and ensuring everyone's input is valued.
MDI1567
l
2 Day
Managing Virtual Teams
What you will learn:
• Develop best practices of facilitating in virtual
environments.
•
Determine and apply leadership best practices for
virtual workers.
• Build rapport, gain trust, and manage group dynamics.
• Create interdependent teams versus independent
ones.
• Effectively leverage technology in the virtual
environment.
• Develop project plans to effectively manage
communications, scope, schedule, and risk on
virtual teams.
•
Utilize conflict for growth versus destruction.
• Increase morale through recognition and
celebration.
MDP1002
l
2 Day