1 0
WELLNESS AND WELL-BEING
Develop a Growth Mindset Through Resilience
and Grit
What you will learn:
• Distinguish between positive stress, negative stress,
and burnout.
• Describe the physiological impact of chronic stress.
• Utilize various tools and techniques to regulate your
emotional responses.
• Distinguish between your internal locus of control
and external events.
• Create a personal strength-based resilience map.
• Articulate the impact of mindset on effort,
engagement, and outcomes.
•
Identify and counteract personal thinking traps
and limiting beliefs.
•
Leverage a 5-pillar model of resilience to enhance
well-being.
MDV1476
l
1 Day
COMMUNICATION
Communicating with Clarity in a Hybrid
Environment
What you will learn:
• Explain benefits and challenges of hybrid
team work.
•
Identify current communication challenges
that exist for your team.
•
Articulate concrete ways to ensure equitable
and inclusive communication.
•
Describe ways to enhance the clarity of a spoken
or written message.
•
List preferred communication channels for team
members.
• Recognize the importance of defining digital
communication norms for your team.
•
Brainstorm solutions to real-life challenges involving
communicating in a hybrid environment.
MDV1371a
l
½ Day
Mastering Critical Conversations
What you will learn:
• List key skills for navigating critical conversations.
• Explain how one's mindset going into a critical
conversation can impact its outcome.
•
Practice active listening techniques in real-life scenarios.
• Distinguish between functional/dysfunctional conflict.
• Leverage various techniques to re-establish
emotional equilibrium.
•
Utilize a five-step model to navigate a critical
conversation.
MDV4008b-3
l
½ Day
SLII® Concepts
What you will learn:
• Understand the SLII model.
• Develop your ability to set SMART goals, coach
others, and provide performance evaluations.
•
Engage in active listening and proactive problem
solving.
• Develop communication skills and build trust to
participant in an effective alignment conversation
on goal setting.
• Collaboratively assess an individual's competence
and commitment on a specific goal or task.
• Use a variety of different leadership styles comfort
-
ably and confidently, based on individuals' needs
and
motivation.
• Develop others' self-reliance and morale and inspire
confident, competent performance.
MDI1365b
l
½ Day
