Issue link: https://info.corpedgroup.com/i/298719
Call 1.800.288.7246 or email info@corpedgroup.com to learn more today! 1 Executive Drive, Suite 301 • Chelmsford, MA 01824-2558 • USA www.corpedgroup.com About the Author Casey Mitchell is a management and leadership trainer for Corporate Education Group (CEG). Casey has more than 20 years of experience helping people achieve peak performance. She designs and facilitates programs that provide applicable, real-world training and help participants bridge the gap between classroom attendance and workplace learning. A former human resource training and development manager, Casey brings a wealth of management experience to the classroom and can relate to the challenges faced by her clients. Casey is also principal of Waybridge Associates, where she consults with clients on a variety of management development initiatives. About Corporate Education Group Corporate Education Group (CEG) trains, consults, and coaches people and teams to help organizations unlock business value by optimizing individual and organizational performance. Solutions in project management, business analysis, business process management, PRINCE2 ® and leadership and management can be tailored to address a client's unique challenges and delivered virtually, on-demand or locally, fostering development for professionals everywhere. Through its strategic alliance with Duke University Management Training, CEG offers premiere certificate programs backed by a renowned higher-education institution. CEG is a Charter Global Registered Education Provider for the Project Management Institute (PMI), an Endorsed Education Provider for International Institute of Business Analysis™ (IIBA), an APM Group (APMG) Accredited Training Organization (ATO) for PRINCE2 and a member of PMI's Global Executive Council. Notes: 1. "More Than One-Quarter of Managers Said They Weren't Ready to Lead When They Began Managing Others, Finds New CareerBuilder Survey," CareerBuilder, March 28, 2011, http://www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx- ?id=pr626&sd=3%2F28%2F2011&ed=12%2F31%2F2011. 2. "Accountemps Survey: Lack of Communication Top Management Mistake," PR Newswire, April 26, 2012, http://www.prnewswire. com/news-releases/accountemps-survey-lack-of-communication-top-management-mistake-149034045.html. 3. "The High Cost of Low Performance: The Essential Role of Communications," Project Management Institute, Pulse of the Profession In-Depth Report, May 2013, http://www.pmi.org/Knowledge-Center/~/media/PDF/Business-Solutions/The-High-Cost-Low-Perfor- mance-The-Essential-Role-of-Communications.ashx. 4. Douglas Stone, Bruce Patton, and Sheila Heen, Difficult Conversations: How to Discuss What Matters Most (New York: Penguin Books, 1999). 5. Marcus Buckingham and Curt Coffman, First, Break All the Rules: What the World's Greatest Managers Do Differently (New York: Simon & Schuster, 1999). 6. Ibid., 57. 7. Daniel H. Pink, Drive: The Surprising Truth About What Motivates Us (New York: Penguin Group, 2009). 8. Adapted from Buckingham and Coffman, First, Break All the Rules. 9. John Adair, Action-Centred Leadership (McGraw-Hill Inc., 1973). 18