Learning Session 4: Managing and Leading
Change (3 h)
■ Global best practices in change management
■ Fostering change agility
■ Unpacking resistance
■ Accountability and ownership
■ Building personal and team resilience
■ Continuous learning
Learning Anchor (Optional)
Bridge Learning Assignment (Self-paced – 30 min)
Learning Session 5: The ABCs of Decision
Making (3 h)
■ ABC decisions: agile, balanced, contextual
■ Making decisions in a VUCA environment
■ Cognitive bias — Thinking, Fast and Slow
■ DM models and techniques
■ Types of group decisions
■ Inclusive decision making
Bridge Learning Assignment (Self-paced – 30 min)
Learning Session 6: Critical Thinking
and Creative Problem Solving (3 h)
■ The connection between critical
and creative thinking
■ Defining the right problem
■ Root cause analysis
■ Generating alternatives
■ Catalytic questioning and the path
to innovation
■ Implementing solutions
Capstone Team Coaching (1 hour per team)
Capstone Event and Presentations (3 h)
■ 20-minute collaborative presentations
■ Q&A with cohort managers, selected
leadership and invited guests
■ Program wrap-up and next steps
1-on-1 Laser Coaching – Launch Session
(Optional – 1 h)
Build Professional Credibility:
Upon successful completion
of the Developing Leaders
Learning Journey, you will earn
a co-branded certificate of
completion jointly issued from
CEG and Duke University along
with the credential of Certified
CEG Developing Leader (CEG-dL).
