Topics:
■ Self-assess proficiency in four domains
of emotional intelligence (EI)
■ Articulate ways to build self-awareness
■ Describe techniques for de-escalating
personal emotional responses
■ Connect a productive conversation mindset
with a positive outcome
Key Takeaway: At the end of this session, you
will be able to use your enhanced emotional
intelligence skills to better communicate and
collaborate with others.
WEEK 4
Session 4: Diversity, Equity and Inclusion
(3 hours)
The goal of this session is to broaden your per-
spective around your and others' experiences of
dimensions of diversity, power, and privilege.
Topics:
■ Explain the dangers of stereotypes in the
workplace
■ Recognize
how culture and media reinforce
unconscious stereotypes
■ Identify dimensions of diversity that have
shaped your professional opportunities and
choices
■ Explain the importance of acknowledging
and discussing our differences
■ Make a personal connection between
diversity factors and your relationship to
various types of privilege
Key Takeaway: At the end of this session, you will
be able to shape a workplace culture of inclusion
and belonging, where all employees feel visible
and valued.
Bridge Learning Assignment
WEEK 5
Session 5: The Art of Managing Up (3 hours)
Managing up is about understanding your boss,
knowing who you are, and building real relation-
ships with the people who have influence over
your career. This session gives you strategies for
developing these all-important connections and
building more than rapport; you will learn how
to quickly assess situations and determine which
actions will move things forward.
Topics:
■ Your Leadership Style
■ What Managing Up Is
■ Our Interaction Styles — Understanding
Ourselves and Others
■ Strategies for Managing Up
■ Strategies for Addressing Difficult Situations
Key Takeaway: At the end of this session, you will
be able to understand the needs and expectations
of your manager and use strategies to manage up,
influence, and persuade.
Bridge Learning Assignment
