Session 4: Growing and Flexing Your Influence
(3 hours)
In this highly interactive session, we will use a
trusted framework to explore a five-step model
for influencing others. We will examine the
importance of planning, asking, and listening in
the end-to-end process of influencing. Working
through real-life scenarios in role-plays, you will
practice applying these new skills to positively
influence others up, down, and across levels of
power and authority.
Topics:
■ Power and Authority
■ Reading Your "Audience"
■ Eliciting Unmet Needs
■ Enhancing Your Credibility
■ Role Play and Skill Practice
Key Takeaway:
At the end of this session you will be able to select
and practice influencing skills to positively influence
others up, down, and across levels of power and
authority.
Prework for session 5
Session 5: The Arc and Art of Feedback (3 hours)
Regardless of one's role in an organization, giving
and receiving feedback is a critical part of growth
and development. In this session, we will demys-
tify the process of delivering candid, constructive
feedback, while activating key insights from brain
science to enhance the process. We'll explore sev-
eral frameworks for giving and receiving feedback,
building your skills through scenario work and role
play. We will also examine the importance of asking
powerful questions on both sides of the feedback
process. In examining the connection between feed-
back and performance, you'll improve your ability
to give (and receive) feedback that encourages
growth and engagement.
Topics:
■ Feedback: What it is and What it is Not
■ Why the "Feedback Sandwich" Doesn't Work
■ Having a High-impact Feedback Conversation
■ Scenario Work and Role Play
Key Takeaway:
At the end of this session, you will be able to
leverage a proven model to prepare and deliver
feedback with confidence and competence.
Program Conclusion
The program concludes with 60 minute 1-1
coaching session (optional). Participants receive
targeted feedback and finalize their action plans
to successfully "launch" into the next phase of
their careers. Individually, participants will discuss
with their managers their key learnings and what
opportunities they have to apply their new
knowledge into their work.