S E S S I O N 1
Creating an Innovation Culture
(3-hour session)
A culture
of Innovation is an environment that
fosters and encourages creativity and new ideas.
To be successful in nurturing the creative poten-
tial of employees, the right climate, systems and
structures
must be in place.
Topics Covered:
■ Benefits
of an innovation mindset
■ Drivers of Innovation
■ Key
characteristics of an Innovation Culture
■ Systems and structures to promote an
Innovation Culture
■ Your
role as leaders and change agents
Key Takeaways:
■ Learn
the importance of supporting and en-
couraging risk taking behavior
■ Create an environment that allows people
to create, ideate, develop and successfully
implement
breakthrough ideas
■ Understand
the interpersonal dynamics that
encourage people's creativity and increase
the chance that it results in new ways of
creating value
■ Learn how to role model innovation behaviors
and practices
S E S S I O N 2
Design Thinking Part I
(3-hour session)
The ability to successfully innovate starts with
a change in mindset. Design Thinking is a fun
and powerful innovation approach that teaches
you
how to quickly create viable, user-centric
solutions. This Design Thinking workshop is
a hands-on, interactive experience applying
the Design Thinking framework WITH your
customers so you can ensure you develop
solutions that meet their true needs.
Topics
Covered:
■ Apply
the Design Thinking approach to create
an innovative solution for your customer
■ Experience
the Design Thinking approach as
a customer by working side by side with your
designer
Key Takeaways:
■ Learn
how to empathize with customers/
target audience
■ Learn tools and techniques to generate as
many ideas as possible
■ Experience
a hands-on experiment with a new
mindset of human-centered design
Agenda