C O R P O R AT E E D U C AT I O N G R O U P 1 1
• Develop others' self-reliance and morale and inspire
confident, competent performance.
MDI1365b
l
½ Day
Intentional Communication
What you will learn:
• Identify various "filters" that have a negative effect
on communication.
• Explain the importance of tailoring your message
to meet the needs of the receiver.
• Infer how your personality impacts your
communication preferences.
• Articulate key differences between the four
basic DiSC® styles.
• Determine how communication styles and
combinations impact working with others.
• Identify ways to problem solve communication
challenges when others have different styles.
MDV2011f
l
½ Day
Productive Conflict
What you will learn:
• Enhance your ability to stimulate functional conflict
and minimize dysfunctional conflict at work.
• Distinguish between functional and dysfunctional
conflict.
• Identify real-life examples of both types of conflict
at work.
• Describe five different approaches to managing
conflict.
• Assess your personal response to conflict
along a spectrum.
• Articulate concrete steps you can take to find
your way to emotional "neutral" in order to have
a productive conversation.
MDV4011-2
l
½ Day
Plain Language: Clear and Concise
What you will learn:
• Define what plain language is and its supporting
principles.
• Describe why to revise content for the reader's
needs.
• Summarize the research that supports plain
language best practices.
• Use writing strategies that create the best clarity.
• Format and structure your writing to foster
readability.
MDV660
l
1 Day
FACILITATION AND PRESENTATION
Designing and Facilitating Effective Hybrid
Meetings
What you will learn:
• Define key responsibilities of a facilitator.
• Describe the different configurations of hybrid
meetings and how they impact facilitation.
• Identify the four stages of virtual and hybrid
meeting facilitation.
• Describe concrete steps to take to mitigate
common facilitation challenges for each of
the four stages.
• Explain the importance of ground rules or
social agreements in a meeting.
• List various tools and techniques to enhance
engagement and meeting efficacy.
MDV4008a-3a
l
½ Day
Telling Stories with Data
What you will learn:
• Present data in a more concise, impactful, and
compelling manner to your intended audience
through storytelling.
• Analyze your audience and choose the appropriate
ways to present your data.
• Present a real-world data set during the course and
receive feedback from peers and the instructor.
• Develop concise slides, compelling storylines,
and convincing memos and talking points.
MDI1019E
l
1 Day
