Corporate Education Group

CEG Corporate Training Catalog 2024

CEG offers Corporate Training and Consulting, as well as traditional and virtual instructor-led courses in management and leadership, project management, business analysis, business process management, agile/scrum, and lean six sigma.

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C O R P O R AT E E D U C AT I O N G R O U P 1 6 Managing Up: Navigating Successful Relationships What you will learn: • Adapt the way you interact with someone who has a different workstyle, personality style, and communication style than you. • Gain actionable insights into ways to assess style differences. • Build rapport, engage proactively, and handle challenging situations with diplomacy and poise. • Develop skills to consciously and deliberately develop positive working relationships with those above you on the organizational structure. MDV1418 l ½ Day Aligning and Strengthening Your High-Performing Team What you will learn: • Infer how your personality impacts your communication preferences. • Determine how communication styles and combinations impact working with others. • Identify ways to problem solve communication challenges when others have different styles. • Define mutual expectations and accountability practices within the team. • Utilize key tools and techniques to build rapport, gain trust, and manage group dynamics. • Take specific actions to foster accountability and enhance team performance. MDV1116 l 1 Day Critical Communications: What You Want, How You Feel, What You Say What you will learn: • Develop well defined goals for more effective communication. • Create an open environment for communication and deal effectively with difficult conversations. • Build stronger relationships through powerful communication. • Develop an understanding of other people's communication styles and needs. MDI357 l 2 Day Mastering Critical Conversations What you will learn: • Practice active listening techniques in a real-life scenario. • Distinguish between functional and dysfunctional conflict. • Articulate the importance of choice and control in mitigating a conflict response. • Leverage various techniques to re-establish emotional equilibrium. • Utilize a five-step model for navigating successful conversations. MDV4008b l ½ Day Building Strong Relationships What you will learn: • Describe why trust is important to your relation- ships at work, and define ways to build trust and foster connection. • Assess your credibility and build self-awareness. • Define empathy and describe its function in the business environment and importance in building relationships. • Define the five components of emotional intelligence and how to use each to strengthen your business relationships. MDV1515 l ½ Day Growing and Flexing Your Influence What you will learn: • Describe specific influence approaches and behaviors. • Apply influencing approaches to real-life scenarios. • Leverage a five-step model for successfully influencing others. • Utilize a consultative approach to actively explore the needs of others. • Sets goals aligned with your function, business unit, and organization. • Select and practice your influence skills in realistic situations. MDV1516 l ½ Day

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